gd66's Privacy Policy

Introduction

gd66 is a trusted online gaming platform in Bangladesh. Your privacy matters to us. This Privacy Policy explains how gd66 collects your personal information, why it is collected, how it is stored and processed, and in what circumstances it may be shared with third parties.

By registering on or continuing to use our platform, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please stop using our platform and contact our support team.

1. What Information We Collect

gd66 collects various types of information to create a secure and personalised experience for you. This information falls into two main categories:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Login credentials (username and password)
• Identity document details (as part of the KYC process, such as a national ID card)
• Transaction details — deposit and withdrawal amounts, mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Information you share when contacting our support team

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and device model
• Site access and usage logs (page visits, session duration, click patterns)
• Information obtained from cookies and similar tracking technologies
• Location information (approximate location based on IP address only)

2. Purpose of Data Use

gd66 uses your information for specific and lawful purposes. Details are provided below:

2.1 Account Management and Service Delivery

Your information is used to create, verify, and maintain your account. This includes verifying login credentials, processing transactions, and storing your gaming history.

2.2 Age and Identity Verification

We ensure that only individuals aged 21 or older can participate on the platform. KYC (Know Your Customer) information is collected and verified for this purpose.

2.3 Processing Financial Transactions

Your mobile banking details are used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is processed under strict security protocols.

2.4 Fraud Prevention and Security

We monitor transaction patterns and account activity to detect and prevent unauthorised account access, money laundering, and fraudulent activity.

2.5 Customer Support

Our support team may use your account and transaction information to resolve issues and answer your questions. Our support service is available 24/7.

2.6 Platform Improvement

By analysing usage statistics, we continuously improve the platform's performance, game variety, and user experience.

3. Data Storage & Security

gd66 applies industry-standard technical and administrative security measures to protect your information.

3.1 Encryption and Security Technology

• All data transfers are secured using SSL (Secure Sockets Layer) encryption
• Sensitive information (such as passwords and financial data) is stored using hashing and encryption
• Firewalls and intrusion detection systems are in place
• Regular security audits are conducted

3.2 Access Controls

Only authorised staff who need the information to carry out their responsibilities can access your personal data. All staff are bound by strict confidentiality agreements.

3.3 Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary to meet applicable legal obligations. Transaction records are retained for the period required under financial regulations.

4. Sharing Data with Third Parties

gd66 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

4.1 Payment Service Providers

Relevant information is shared directly with the payment gateways bKash, Nagad, Rocket, and Upay to process transactions. These providers handle data under their own privacy policies.

4.2 Technology and Infrastructure Services

Necessary technical information may be shared with trusted technology partners (such as game providers — Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) for the operation of our gaming software and platform, but personal identity information is not shared.

4.3 Legal Obligations

If disclosure of information is required under a court order, regulatory authority directive, or any other legal obligation, we are required to comply with the law.

4.4 Fraud and Criminal Investigations

Relevant information may be shared with the appropriate authorities to investigate suspected fraud, money laundering, or other unlawful activity.

5. Cookie Policy

Our platform uses cookies and similar tracking technologies to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions, security verification, and the platform's core functionality.
• Functional Cookies: Used to remember your preferences, such as language settings.
• Analytical Cookies: Help improve service quality by analysing how the platform is used.

5.2 Cookie Controls

You can limit or disable cookies by changing your browser settings. However, doing so may mean some platform features do not work correctly.

6. Your Rights & Controls

gd66 believes you should have full control over your own information. Your rights are detailed below:

6.1 Right to Access Your Data

You may request a copy of the information we hold about you at any time. We will provide it within a reasonable timeframe.

6.2 Right to Correct Your Data

If any information on your account is incorrect or incomplete, you can contact our support team to have it corrected.

6.3 Right to Close Your Account

If you wish to close your account, please notify our support team. Even after account closure, some information may be retained for a specified period under legal obligations.

6.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or messages, you can opt out through our support team. However, important service-related communications (transaction confirmations, security alerts) cannot be stopped.

7. Protection of Minors

gd66 is for individuals aged 21 and over only. We do not intentionally collect any information from minors. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the relevant account.

Age verification is an essential part of our registration process. In cases of doubt, we reserve the right to request additional identity verification.

8. International Data Transfers

Your information may be processed outside Bangladesh where required for technical services. In such cases, we ensure that the receiving party maintains adequate security measures and keeps your information safe.

Our game provider partners — Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe — operate in compliance with international data protection standards. Only technically necessary information is shared with them, not personal identity information.

9. Policy Updates

gd66 reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

• Publish the new version on this page and update the "Last Updated" date
• Notify registered users by email
• Display a notice on the platform where applicable

Continuing to use the platform after changes are made will be considered as your acceptance of the updated policy. We therefore recommend checking this page regularly.

10. Limitation of Liability

gd66 makes every effort to protect your information. However, no method on the internet is 100% secure. We are not liable for any damage caused by factors beyond our control, such as cyberattacks or failures in third-party systems.

It is your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.

11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team will review your request as quickly as possible.

• Live Chat: Contact us directly 24/7 through the platform
• Email: [email protected]

We are able to respond in both Bengali and English.